ORDERING

1) Can I pre order an out of stock item?
A. Each season we design a completely new collection. Although there may be a few items that are carried forward from one season to another, we create a new design range for every season. Our products are in fact, limited editions; this means that once sold, stock is not re-ordered.

2) What do I need to do if I need to change my order or delivery address?
A. Once your order is shipped from our warehouse, you will not be able to cancel the order or delivery address.

3) How do I check the status of my pre-order?
A. You can check the status of your order at any time by calling our customer care.

PAYMENTS

1) What do I need to do if I need to change my order or delivery address?
A. The site processes all orders immediately, which means orders cannot be amended or cancelled online.

2) How can I Pay for my order at Bjazzy.in Clothing?
A. We support the following payment options at BJazzy.in:
1. Credit Card
2. Debit Card
3. Net banking
4. COD

COD:- For COD option, order will dispatched once the buyer/ address is verified.

3) How is the VAT amount decided?
A. 5% of the Garment Cost.

4) If I return the purchased product will the VAT amount charged be refunded?
A. Yes.

5) If I cancel my order will the VAT amount charged be refunded?
A. Yes.

ORDER TRACKING, SHIPPING AND DELIVERY

1) How long does it take for delivery?

A. We deliver most of our orders 15 days from the order date for domestic orders and 20 days for international shipping.

All orders are subject to payment card authorization and stock availability.

2) What are your shipping charges?

A.  We offers free shipping within India on all products. Do write to us for international shipping we will help you with it.

3) What if my Same Day Delivery/Next Day Delivery order is not delivered by the next business day?

A) Unfortunately we don’t have Same Day/ Next Day Delivery option.

PRODUCT INFORMATION

1) How do I know what size to order?
A. Our sizing is a product of in depth research of sizes specially crafted for all the BJazzy.in loyalists. Our Men’s Sizing Charts  will help you to measure yourself for the perfect fit.

2) How do I measure my sleeve length/collar size/chest size etc?
A. Please visit our Men’s Sizing Charts  for detailed information

3) What are the care instructions for your garments?
A. Our Product Care (see wash care) page has detailed care instructions for all our garments.

4) How do I give feedback?
A. We are always interested to hear your comments and feedbacks so please send any to bjazzyclothing@gmail.com.

5) I do not see the size I want online is it available?
A. Our Website is a direct reflection of all available sizes we offer for sale. Merchandise is limited to the sizes and colors listed in our online store. If a size does not appear online, it is currently unavailable.

WASH CARE

SHIRT

  • It’s advisable to dry clean only
  • Use medium heat Iron.
  • In case you are washing at home, do not use too much detergent
  • Do not use fabric detergents that contain bleach
  • Do not tumble dry garments
  • Do not iron prints, trims or embellishments
  • Do not leave garments with white and contrast colored panels soaking for prolonged periods

T-shirt

  • It’s advisable to dry clean only
  • Do not iron prints, trims or embellishments
  • Do not leave garments with white and contrast coloured panels soaking for prolonged periods

FOOTWEAR

 Do

  • Invest in some shoe trees – they allow your recently worn shoes to contract and dry out to their ideal shape. You don’t need a set for each pair of shoes – the vital time for use is an hour or two after you’ve removed the shoes.
  • Invest as much care in choosing a cobbler to reel your shoes as you did in purchasing them.
  • Polish your shoes – the little time you spend cleaning and polishing will be repaid by the extended life of your shoes

 Don’t

  • Put wet shoes near direct heat or a radiator – they may dry too quickly and cause the leather to crack. Instead push newspaper into the shoe and let it dry naturally.
  • Leave salt stains (from road gritting) on your shoes. Instead apply, very sparingly a little vinegar and water.

SUITS

 Do

  • Use a wooden or wishbone shaped plastic hanger after wear – this will help keep the shape of the suit.
  • Invest in a good clothes brush and give your suit a brush after wear. This stops dirt settling into the fabric of the suit which will mean less dry cleaning and a longer lasting suit.
  • Use a suit carrier for transporting suits but while kept in a wardrobe, only use a cloth suit cover. This allows more air to circulate.

 Don’t

  • Wear the same suit day after day – a suit needs 24 hours to air and breathe
  • Put the suit back in the closet straight after wear. Hang it in a well -ventilated area so any moisture in the wool dissipates and the fibers spring back into shape.