RETURNS & EXCHANGES
The following Return Policy only applies to online purchases made through www.bjazzy.in
1. It’s a no return policy, only in specific cases when the shipment has arrived damaged or the product has defects we will change on case to case basis.
2. The merchandise must be returned unworn, unaltered, and unwashed with tags and must be accompanied by the original return form and customs documents.
3. Shoes scuff very easily on any hard surface. Always try shoe on carpet.
Returns are accepted within 4 days.
HOW TO RETURN
Please contact our Customer Service to request return approval with an appropriate return reason.
Once return approval is obtained, securely pack your merchandise and return form in a box or envelope of your choice (you may also use the original package if possible).
Discounted items are not eligible for refund, exchange, or store credit.
Please note that you will be responsible for the return shipping cost.
In addition, return shipping is not refundable, unless you received a wrong item.
Mail your online returns to the following address:
c/o Electron Online Studio Pvt Ltd.
230, New Apollo Estate, Mogra Lane,
Andheri-(east), Mumbai – 400 069
Contact No.:022 – 6189 8822 / 022 6189 8888
REFUNDS: After the returned product passes the quality check with us, your refund will be within 5 to 7 business days. Refunds will be through same mode.